It makes no difference whether you’re a physician, a dentist, a funeral home or an assisted living center; the medical waste disposal company you choose will ultimately have a significant impact on your day-to-day operation. If you’re in the process of choosing one for the first time (or looking for one that provides better service), we can’t stress enough how important it is to do your homework before committing to a contract.
Understandably, many remain under the impression that the bigger the company, the better the service. Though, as far too many have learned the hard way, this is not always the case when it comes to medical waste and pharmaceutical removal. Let’s review some of the reasons to consider working with a smaller, local medical waste removal service.
Faster, More Responsive Customer Service
If your practice is new and this is your first time looking into medical and RX disposal companies, it can be wise to learn from the lessons of others. Some of the larger companies have enormous customer bases, supported by a limited number of service representatives. To compensate for the overload of calls, the majority of these large companies outsource their services to overseas firms.
Therefore, this often results in long hold times, excessive transfers and phone trees, communication difficulties, and more. Working with a smaller, local company eliminates many of these common frustrations, allowing you to schedule service and resolve issues much faster.
Less Overhead and No Surprise Fees
One of the most frequently voiced complaints about many of todays’ larger medical waste disposal companies, is the unexpected fees and surcharges. This is the result of complicated contracts which can be very difficult—if not impossible—to correct.
As mentioned above, this industry is notorious for phone trees, and getting through to an actual person who can and is willing to actually help is challenging. Thus, working with a local medical waste company is a smart way to avoid this altogether, as you will always work with the same person each time you call.
Why More Customers Trust US Med-Disposal, Inc.
Based in Athens, Texas, US Med-Disposal, Inc. was founded as a way to provide health and medical professionals with services that are more affordable, more streamlined, and less stressful. We’ve been in business since 1988, offering truly local services and savings that are consistently 50% less than what the other guys charge. To learn how we can help simplify your medical/biohazardous waste pickup, give us a call at 800-256-4794 or write to us through our contact page.